
Welcome to Executive Resilience Insider, where we examine the leadership systems that help organizations make better decisions under pressure.
Today: how answering every ping teaches the organization to reward speed over judgment, and why the chaos at the top travels downhill.
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THE EXECUTIVE BRIEF |
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I get replies from portfolio CEOs before sunrise, at their kid's game, mid-dinner, always within minutes. They call it discipline.
What I watch is the same person a half step slow on the one moment that needed them, the week it mattered most.
Every portfolio CEO I know built this habit before the fund did. Answer first, think second: the team learns that speed is the trait that gets rewarded, and the org chart never has to say so.
Why does the fastest reply win the room? Because it is the only contribution anyone can see (IMD calls it the availability trap). Deep judgment, the read on a wavering GC or a quiet board member, happens off the record and stops getting the leader's best hours.
Microsoft's 2025 Work Trend Index, 31,000 knowledge workers across 31 markets, found 52% of leaders describe their own work as chaotic and fragmented, against 48% of the employees who report to them. In Slack's survey of 18,149, 27% of executives said they measure productivity by visibility and activity.
The people deciding are more scattered than the people doing the work.
You do not need a fund to see this: the founder answering messages from a hospital waiting room, the manager apologizing for a slow reply on Sunday, the operator reading a lease at midnight because it is the only quiet hour left, are all trading their best thinking for reach.
The fix is a visible boundary, not less availability. Pick one protected hour that is provably yours: no phone, no laptop, no exceptions for the board.
Tell the team why, plainly. Not to work less, but to protect the one thing that pays for the seat (the board did not hire your response time, they hired your judgment).
Watch what happens next to everyone who reports to you, inside a single working week. Most of it was never urgency. It was permission, borrowed from you, to skip the thinking part.
Being reachable and being right are different skills.
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Mario Peshev EXECUTIVE RESILIENCE INSIDER |
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